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Recent Reviews

Feedback from BendTel Customers

Unbeatable Customer Service!

★★★★★
5 5 1
I am so thrilled with BendTel! We made the switch roughly a year ago and couldn't be happier. They make doing business with them so simple. Whenever there is an issue (only once in almost a year) they fix it immediately. When you call there is actually a live person that answers the phone, no time wasting recording. Thank you BendTel for everything that you do!!! I am over the moon that I chose to do business with you all!!!

Community Partnership

★★★★★
5 5 1
Thrilled to be partnering with BendTel and the WhatIfWeCould Community project, showcasing 28 non profits in 2019. They have been a pleasure to deal with and especially appreciate their heart for the community and wanting to bring more focus to organizations doing great work in the community.

Great Expereince

★★★★★
5 5 1
Thank you, BendTel for a very positive customer experience since we cut over from Century Link with our Pro-rentals and Sales location in Bend. We’ve had an outstanding experience throughout the entire process, something that is rare in the occurrence of the Telecom world these days.

5 Stars

★★★★★
5 5 1
Have been working with BendTel for over 10 years. Great customer service.

Excellent

★★★★★
5 5 1
BendTel was wonderful to work since real people answer your phone calls! I only needed a fax line and they had it installed very quickly. Thank you BendTel!

Positive

★★★★☆
4 5 1
We have always been happy with BendTel's service. We are glad we switched away from our previous phone service. Thank you Tonja

Excellent so far

★★★★★
5 5 1
Seamless, uninterrupted transfer over to BendTel.

Great job / Pleasant / Professional

★★★★★
5 5 1
We moved our office and BendTel was easy to work with switching and setting up. Pleasant, professional workers. Will recommend to all.

Great service and team!

★★★★★
5 5 1
BendTel has been our telephone provider for several years. Recently, we upgraded our internet to their new fiber service. What a difference! And to top it off, the team is responsive and professional to work with!

Outstanding Service

★★★★★
5 5 1
Recently, we have been making some changes to our service and consolidating providers to BendTel. The service we have received from your people has been outstanding, especially Donnette! Thanks!

Well Done BendTel!

★★★★★
5 5 1
Thanks PJ & Tim for your help with solving our challenge of finding a reputable and affordable solution for our server colocation.Tim made the process very efficient and was extraordinarily helpful to insure it was done correctly. PJ's customer service & follow-up was fantastic!

Outstanding

★★★★★
5 5 1
The installation went great. The system worked without a hitch from the word go. The installers were obviously knowledgeable and experienced. Great experience.

Excellent Service

★★★★★
5 5 1
Our transition to our new systems was smooth and painless! Thanks to all who answered our endless stream of questions about how to use the new system.

Great Customer Service and Follow Up!

★★★★★
5 5 1
We have had a great experience so far. Coming to BendTel with a difficult situation such as ours, we had no idea what to expect. Deborah and the staff at BendTel are always professional and helpful. I'm most impressed with the follow up...to make sure everything is working well.

Terry Miller Is A Rock Star

★★★★★
5 5 1
Terry Miller needs some type of medal at BendTel. His personal customer service and his knowledge of telecom cannot be matched.

Thank You

★★★★★
5 5 1
Anytime I contact anyone at BendTel I can expect service right away. They will let me know when they will be out to repair or install new equipment. Thank you Donnette, Marcus, James, Jordan, Mindy, Jim, Susan. I know I missed some but I can't think of everyone 🙂

very positive

★★★★★
5 5 1
your team was on it, very courteous polite, knowledgeable, communicate and listened well.

Thanks!

★★★★☆
4 5 1
While our original scheduling was a little wonky, it's been smooth sailing since starting our service. So great to not have any outages or slow speeds!

★★★★★
5 5 1
Phone system working well. Reception phone when receiving calls sometimes the speaker is extra loud. Not sure how to control sound.

★★★★☆
4 5 1
We've had some problems with our phone system in Bend. I'm not sure if it's BendTel or Bendbroadand. Overall I'm happy with the service they provide, my questions have been answered in a friendly, professional manner.

Great Customer Service

★★★★★
5 5 1
We are very happy that BendTel was an option for our business needs. I've used BendTel in the past with another company and their service was always top notch. While transitioning office space we were able to reconnect with BenTel and thankful that they could get our service up and running on a short notice and working correctly right away. Thank you for your support.

Amazing!

★★★★★
5 5 1
Friendly, professional, and customer oriented. Excellent service!

Good service

★★★★★
5 5 1
Received good, quick, knowledgeable service on a DNS problem from Tim Howe today. Thanks!

Excellent

★★★★★
5 5 1
Helpful, knowledgeable, punctual and overall outstanding. Thank you!

Great Service

★★★★★
5 5 1
The guys who did the install were great. It was a lot of work but it went very well!

Exceeds Our Expectations

★★★★★
5 5 1
From sales, to planning, to provisioning; installation of our phone system went flawlessly. The BendTel team goes the extra mile to exceed our expectations and our new phone system is the perfect fit for our business.

Great Experience!

★★★★★
5 5 1
My experience with BendTel has been great.

Fireside Service Changeover

★★★★★
5 5 1
Brad and Doug were a great help working thru several aspects of our phone service change to BendTel. We really like the idea of having local support four our Mitel SX200 system, as well.

Great Customer Support

★★★★★
5 5 1
So far so good. Great customer support. Very responsive.

Fast Internet Connectivity

★★★★★
5 5 1
BendTECH has the fastest internet connectivity in town thanks to BendTel. We are hitting 250Mbps bi-directional, which is what every tech professional dreams of.

Great Connection

★★★★★
5 5 1
Being able to have that connection has allowed us to increase our business capacity and not slow down our agents. Having that fiber connection made a world of difference; It is completely stable, and a great connection. They've always had a person ready and available to help us at any time, whether it is during hours or off-hours.