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Category Archives: PR & News

Flexible Communications for Today’s Workforce

Flexible Communications for Today’s Workforce

Did you know that 58% of customer’s expectations aren’t met due to a company being unavailable by phone or email? According to NEC Corporation of America, now that so many companies are allowing employees to work from home, technical and social issues are on the rise. There are a variety of ways to enable staff to safely work from home while accomplishing just as much as if they were still in the office. In fact, many businesses are offering multiple options based on employee’s job roles or the level of features and functionality required.

THINGS TO CONSIDER

• Choose a solution that matches an employee’s role
• Consider the security changes required to protect your employees and networks
• If possible, select tools that are already familiar to your staff
• Choose solutions that are easy to use and require minimal employee training

WORKING FROM HOME OPTIONS

Desk phones – can be configured to work from home, providing employees the exact same experience at home as in the office.

Softphones – offer comprehensive calling capabilities on a laptop or PC, provide status visibility of remote employees, and masks a personal number with an office number.           

Wireless headsets – provide the freedom and comfort to move about in a hands-free environment.  

Unified messaging – automatically sends voicemails in a text or audio file format to an employee’s email.

Audio & video conferencing – are essential tools for holding group meetings and conferences.         

Remote features – are a simple way to never miss a call with find-me follow-me, call forwarding, distinctive ringtones, call routing, and mobile extensions.

Whether you run a small to medium-size business or a larger enterprise company there are a variety of communication solutions in the marketplace for remote workers. Integrating office phone systems with personal devices can create a competitive advantage for businesses as the latest technology available today will seamlessly keep your employees and customers connected.

If it’s time to upgrade your out-of-date phone system, please contact our sales department today!

BendTel Earns Diamond Status for the 4th Year

BendTel Earns Diamond Status for the 4th Year

BendTel, Inc. has earned “Diamond” status in the NEC Corporation of America’s (NEC) Smart Partner Program for the fourth year in a row.  Diamond status is earned by NEC phone system dealers that meet exceptional business standards, sales achievements and adhere to the strict requirements established by NEC. The NEC’s Smart Partner Program is comprised of an… Continue Reading

Accomplished under 40 Award Winner

Accomplished under 40 Award Winner

Congratulations to our Marketing Director, Mara McCloskey-Becker, for receiving the Accomplished under 40 Award – made possible by Cascade Business News and presented by US Bank. Accomplished under 40 award winners are selected for their outstanding professional accomplishments, coupled with their extraordinary community involvement and unique leadership skills. Meet our Accomplished under 40 Winner Professional… Continue Reading

BendTel’s Latest in Fiber Internet

BendTel’s Latest in Fiber Internet

When BendTel began designing our fiber infrastructure, it was based on feedback from local customers about what was missing from their existing Internet service.  By far, the biggest issue was reliability.  As a response to this, we designed our own flagship Carrier Grade “BendTel Metro” fiber product.  We were able to deliver maximum reliability and… Continue Reading

BendTel Wins Excellence in Telecommunications Award for 2019

BendTel Wins Excellence in Telecommunications Award for 2019

BendTel, Inc. was recently presented with the Excellence in Telecommunications Projects and Local Strategies Award for their outstanding efforts in developing innovative projects and strategies that provide better access, reliability and affordability to telecommunications services for the Central Oregon region. The Oregon Connections Telecommunications Conference and Award Ceremony has been honoring individuals and organizations who… Continue Reading

BendTel Introduces Smart City Initiative

BendTel Introduces Smart City Initiative

As a growing economy & desirable visitor destination, Bend Oregon faces the challenge of managing growth sustainably so it continues to be the special & dynamic community that it is today. Being a local company, BendTel believes businesses in the tech sector can play a role in helping enhance Bend’s livability. PLANNED PROJECTS Planning is… Continue Reading

BendTel Celebrates James Neff’s 10-Year Milestone

BendTel Celebrates James Neff’s 10-Year Milestone

BendTel celebrated the 10-year milestone of its CTO and co-owner James Neff this month. Neff is a 4th generation Oregonian whose pioneer great-grandfather was one of Bend’s earliest settlers, after whom Bend’s Neff Road was named. A former COCC wrestling Bobcat, James attended college on a wrestling scholarship before volunteering for the Army, where he… Continue Reading

Password Security Tips

Password Security Tips

Do you ever have trouble keeping track of your office, car, or house keys? What about your passwords? Just like a house or a car key, a password is a tool you use to protect yourself from becoming a victim of theft or trespassing. And as we conduct more of our work & personal lives… Continue Reading

Bend Bulletin Bandwidth Article Highlights BendTel

Awareness of Gigabit bandwidth is growing in Bend, thanks in part to a recent article in The Bend Bulletin highlighting the availability of big bandwidth in our area, and its importance to the business community. The article, which quotes BendTel CEO Tom Barrett, can be read in full on The Bulletin’s website at this link. Continue Reading

Gig City

Considering the average rate of 6 new people moving to Bend per day over the past 5 years1, our town could eventually become a big city. But something has grown even faster than Bend’s population this year…namely, Bend’s Internet bandwidth speeds. The completion of a new multi-Gigabit fiber optic network in Bend in 2016 multiplied… Continue Reading