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Parking Calls

bHosted Managed Voice by BendTel

About Call Parking

The Call Parking feature allows you to park a caller in a “parking lot” (sometimes called a “parking orbit”) so that it can be retrieved by someone at another extension. It is a form of putting a call on hold so that the intended party can retrieve the call from elsewhere.

Instructions

Parking a Caller Using Softkey

  • While on the call, press the Park softkey at any time.
  • The caller will be parked and the slot number will be played back to you where the caller was parked.

Viewing and Retrieving Parked Calls Using Softkey

  • Pressing the Park softkey while not on a call will display a list of parked calls. You can see the caller ID of the person parked and how long they have been parked.
  • From here you can pick up any specific parked call by using the up/down arrow keys and and pressing . You can also use the Refresh button to update the list.

Parking Using Feature Codes

  • *88   Park to your assigned lot
  • *85   Pickup parked call prefix