Call Forwarding

bHosted Managed Voice by BendTel

About Call Forwarding

Call forwarding allows an incoming call to be sent elsewhere. Find instructions on enabling/disabling call forward via softkey; enabling/disabling call forward via feature code; and configuring call forward presets below.

Instructions

Enabling/Disabling Call Forward via Softkey

  • Press the Call Forward softkey.
  • A message, “Call Forward: Disabled”, now appears on your phone screen.
  • Click either the Select softkey or √ (checkmark) button to enable Call Forwarding.
  • An black entry field appears onscreen. Using the keypad, input the telephone number to which you’d like to forward your calls, and press the Done button.
  • You can now see that Call Forward is enabled with the number you just defined. You can press the Change button to toggle this back to disabled.
  • Note: A red lamp appears next to the Call Forward softkey when the feature is activated. The lamp turns green when the feature is deactivated.

Setting Call Forward Presets via Softkey

  • Press the Call Forward softkey.
  • Once inside the “Call Forward” application, press the Presets button.
  • From here, you can highlight options for Home, Cell and Office. Then, press the Change button to edit or define your presets.
  • Enter in the number and press the Done button.

Enabling/Disabling Call Forwarding via Feature Codes

  • *72   Call forward all activate
  • *73   Call forward all deactivate
  • *93   Call forward all prompting activate
  • *74   Call forward all prompting deactivate
  • *90   Call forward busy activate
  • *91   Call forward busy deactivate
  • *94   Call forward busy prompting activate
  • *92   Call forward busy prompting deactivate
  • *52   Call forward no answer/unavailable activate
  • *53   Call forward no answer/unavailable deactivate
  • *95   Call forward no answer/unavailable prompting activate
  • *96   Call forward toggle