Telephone Service

BendTel's fully integrated local and long distance service provides superb voice quality and guaranteed call completion. If you want anything from a single, standard phone line or even a fully optioned PRI T1 at each of your forty office locations, we offer very quick turnaround. If you provide access to end users, we can provide you with wholesale access to local and long distance services. With our leading edge combined IP and TDM phone network, we optimize for quality. Whether you want advanced toll-free service, IP termination, SIP gateway service, or nationwide exchange service, we've got you covered.

Voice Lines

We can deliver voice lines to your premise with a standard analog copper line, a digital T1 service (see PRI), or even SIP over your Internet (see VoIP) connection. We utilize our own custom, expertly engineered network to provide complete voice services.

BendTel offers the most competitive rates of any provider serving Central Oregon. BendTel does not hide additional profit in Regulatory Surcharges like Federal Access Charges, FCC Line Subscriber Charges, or Extended Area Service Charges. We only charge extra for the state and federal taxes that we actually pay out.

BendTel lines are full feature lines. Any line associated feature may be added at no additional monthly charge with the exception of voicemail boxes. Line associated voicemail boxes are very competitively priced.

Long Distance

Our outbound long distance service gives you premium access to the world. We utilize top quality carrier networks and state-of-the-art voice switches to guarantee superb voice quality. Our applications and billing systems are also very flexible to meet your specific needs.

BendTel's long distance rates are extremely low and our rates are the same for Toll-Free numbers as they are for outbound toll. BendTel long distance bills in 6 second increments and does not round up to the next full minute. BendTel's international rates are some of the lowest of any provider in Oregon.

BendTel's long distance service offers flexibility and accountability for your business:

• Accounting codes provide the best security and flexibility. You can define access and receive detailed billing for each caller.
• We offer a choice of invoice types, including Hierarchy and Group billing options to provide multiple reports and summaries to different parts of your organization.
• Get electronic call detail records for each call placed, including date, time, location, length, and type of call.
• If you are a high volume long distance user, ask us about our Wholesale and Dedicated Long Distance services.
• We now offer SIP (VoIP) origination and termination over your existing Internet connection, or use a dedicated transport line to your business.

VoIP Services

We provide a complete suite of custom Voice over IP solutions, from local and long distance lines to wholesale origination and termination services. Voice over IP is the new medium of choice for voice delivery to business users. It's more flexible than the old network, it's easier to combine with your Internet access (which saves you money) and it's quickly becoming the choice of business users throughout the world.

• Local and Long Distances SIP Lines give you Voice service over your IP connection. Get access to incoming and outgoing local and long distance all day long - get complete IP service to your business.
• Hosted PBX Service gives you a complete PBX and Voice Menu system for just the cost of phone lines. We maintain the hardware, all you need are phones which we can help you with.
• Wholesale services including SIP gateway service, nationwide exchange service, and origination/termination services designed for next-generation businesses who are dealing with large volumes of IP based voice traffic.

ISDN PRI T1 Lines

Primary Rate ISDN ("PRI") is the world standard for high quality, digital, business voice service. We provide local and long distance service over the same convenient PRI line at low cost to your business. BendTel voice PRI is consistent, reliable, and trouble-free.

If you are a large long distance user, talk to us for special options on PRI circuits dedicated to long distance service. Given your needs and your calling patterns, we can offer a number of attractive options to you.

Conference Calling

Does your company participate in regular Earnings or Event conference calls? Do you have remote offices that you need to meet with on a regular basis? Do you have weekly sales training meetings or do you need everyone to check in at the spur of a moment? With BendTel, our conference services are available 24/7 with no advance reservation. Just dial your assigned 800 number, enter your PIN, and the conference is started. It's fast, secure, and cost-effective. We offer Operator Assisted Conference Calling For formal Events, Earnings conferences, or whenever the convenience and professionalism of an operator is desired. You are assigned to a dedicated team to ensure all aspects of the call goes smoothly. From inistal setup to reservations, through pre-call check, during the call and finally through after call support, you receive personal attention and professional execution.